IT Solutions ↗Medical Supply
314-584-3497

PATIENTS & CAREGIVERS

One step at a time.
We are here to help.

Clear communication from your first question through equipment coordination and follow-up.

HOW IT WORKS

Start with a conversation.

  1. Contact us

    Call 314-584-3497 to discuss your equipment request and how we can help.

  2. Confirm the need

    We clarify the item and any applicable provider order or supporting information. We explain how required records can be shared securely.

  3. Arrange equipment & delivery

    Availability, delivery timing, and payment arrangements are confirmed individually before the order proceeds.

  4. Receive use & care instruction

    We review practical equipment information and applicable manufacturer instructions. Clinical questions should be directed to your healthcare provider.

  5. Follow up

    Contact us with equipment questions or concerns so we can help identify the appropriate next step.

A caregiver assisting an older adult who is using a walker

Questions you may have

Do I need an order from my provider?

Requirements depend on the equipment and payment arrangement. Contact us so we can confirm what is needed for your request.

How much will it cost?

We confirm available equipment and payment arrangements individually. No price or insurance coverage is promised on this website.

Can I send medical records by email?

No. Please contact us for secure coordination instructions. Please do not send patient names, diagnoses, prescriptions, insurance cards, or medical records through ordinary email or a general website inquiry.

Where do you serve?

We serve the St. Louis area. Contact us to confirm arrangements for your location; a storefront or walk-in location is not listed.

KAI VETERANS MEDICAL SUPPLY

Personal service.
Practical support.

KAI IT Solutions LLC DBA KAI Veterans Medical Supply

314-584-3497
customerservice.vetmedsupply@kaiitsolutions.com
St. Louis area

SBA Service-Disabled Veteran-Owned Certified business ownership markSBA Veteran-Owned Certified business ownership mark

SBA business ownership certifications of KAI IT Solutions LLC—not healthcare accreditation or insurance-program enrollment.

Please do not send patient names, diagnoses, prescriptions, insurance cards, or medical records through ordinary email or a general website inquiry.